How to Create Custom Stacks & Facts

Custom stacks and fact blocks are the backbone of a truly personalized NOAN workspace. This guide will walk you through the process of creating custom stacks, using the assistant to define stack names, descriptions, and the details of each fact block—ensuring your business knowledge is organized, actionable, and AI-ready.

What Are Custom Stacks & Fact Blocks?

• Custom Stacks:
  Groups of related facts that you define to match your unique business needs. Unlike predefined stacks (e.g., Brand, Product), custom stacks let you structure your knowledge your way.
• Fact Blocks:
  Individual pieces of structured business knowledge within a stack (e.g., “Mission & Vision” under Brand).

Best Practice:
All facts within a stack should be closely related. For example, the “Brand” stack might include facts like Mission, Brand Positioning, and Brand Identity.

Why Descriptions Matter

Descriptions provide essential context for both you and the assistant. Well-written descriptions ensure:

• The assistant can accurately recall and use your facts.
• There’s no confusion or overlap between different facts.
• Your business knowledge remains clear and actionable.

Tip:
Use the assistant to help you write concise, non-overlapping descriptions for both stacks and fact blocks.

Step-by-Step: Creating a Custom Stack with the Assistant

Step 1: Define Your Stack’s Purpose

Decide what area of your business you want to organize. For example, “Market Research.”

Step 2: Use the Assistant to Draft Titles & Descriptions

Prompt Example:  

“I want to create a custom stack, Market Research, following the 4 Cs framework (Company, Culture, Category, Customer). Help me define a description for the stack and for each individual fact block. Ensure there is no overlap with existing fact blocks. If there is, identify the existing fact and note why there is an overlap.”

What the Assistant Does:

• Returns a stack title and description.
• Suggests titles and descriptions for each fact block.
• Flags any overlap with existing facts and clarifies distinctions.

Step 3: Review & Create in NOAN

• Go to the Facts page.
• Add your new stack with the assistant-generated description.
• Create each fact block with its title and description.

Step 4: Populate Each Fact Block

For each new fact, use this “cheat code” prompt in the assistant:

“Propose an update to this fact. Use relevant connected facts, notes, conversations, and assets as additional context. Use best practice where necessary according to the fact type and business context. Run a web search if required.”

The assistant will draft a strong first version of your fact content, drawing on your existing knowledge base and best practices.

Example: Market Research Stack (4 Cs Framework)

Fact Block Title

Description (Example)

Company Context

Snapshot of your organization’s mission, values, and recent strategic moves.

Culture Signals

Summary of cultural trends and behavioral shifts shaping your market.

Category Dynamics

Analysis of the competitive landscape and market structure.

Customer Insights

Profile of your ideal customer, including unmet needs and decision drivers.

The assistant will also note if any of these overlap with existing facts, ensuring clarity and uniqueness.

Pro Tips & Best Practices

• Keep stacks focused: Only group facts that are tightly related.
• Write clear, specific descriptions: This helps both humans and AI recall the right information at the right time.
• Leverage the assistant: Use prompts to draft, refine, and check for overlap.
• Iterate: As your business evolves, update your stacks and facts for continued relevance.

Custom stacks and fact blocks unlock the full power of NOAN’s AI-native workspace. By using the assistant to define, describe, and populate your knowledge, you ensure your business is organized, scalable, and ready for smarter automation.

Next Steps:
Try creating your own custom stack today—start with a clear purpose, use the assistant for structure, and watch your business knowledge become a living, actionable asset.

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