Inside NOAN’s Data Security & Privacy Approach

At NOAN, we recognize that safeguarding sensitive business information is paramount for every organization that relies on our AI-powered platform. That’s why we’ve built our systems around industry-leading security protocols, ensuring your data is protected at every stage—whether it’s being stored, transmitted, or processed by our AI tools.

Our commitment goes beyond encryption and secure access. NOAN’s architecture is designed so your business data is never used to train external AI models, and all AI interactions are stateless and ephemeral. We’re proud to be CASA Tier 2 certified by Google, fully GDPR compliant, and currently undergoing a rigorous SOC 2 Type II audit. With granular access controls, regular security reviews, and a transparent approach to data residency and portability, NOAN empowers you to innovate with confidence—knowing your information is always under your control. In this post, we’ll break down the key measures that make NOAN a trusted partner for secure, AI-powered business growth.

Commitment to Data Security

At NOAN, the security and privacy of your data are our highest priorities. We understand the importance of safeguarding sensitive business information and have implemented industry-leading protocols to ensure your data remains protected at all times.

Key Security Measures

1. Encryption & Secure Protocols

• Data Encryption: All data stored within NOAN is encrypted both at rest and in transit using industry-standard encryption protocols.
• Secure Access: Access to your data is protected by robust authentication and authorization controls, ensuring only authorized users can view or modify information.

2. AI Model Privacy

• API-Based LLM Integration: NOAN leverages leading large language models (LLMs) via secure API connections. Your data is never used to train these models—ensuring your business information remains confidential and is not shared with third parties or used to improve external AI systems.

3. Compliance & Certifications

• CASA Tier 2 Certified by Google: NOAN has achieved CASA Tier 2 certification, demonstrating our commitment to advanced cloud security standards as recognized by Google.
• GDPR Compliance: We are fully compliant with the General Data Protection Regulation (GDPR), ensuring your data rights and privacy are protected in accordance with EU law.
• SOC 2 (Type II) Audit Underway: NOAN is currently undergoing a comprehensive 4-month SOC 2 Type II audit, further validating our commitment to the highest standards of data security and operational integrity.

Additional Safeguards

• Access Controls: Granular permission settings allow you to control who can access, edit, or share your data within NOAN.
• Regular Security Reviews: Our systems are subject to ongoing security assessments and penetration testing to identify and mitigate potential vulnerabilities.
• Data Residency & Portability: You retain full ownership of your data and can request export or deletion at any time.

Summary

• Your data is encrypted and protected by industry-standard security protocols.
• NOAN’s AI integrations do not use your data for model training or external sharing.
• We are CASA Tier 2 certified by Google, GDPR compliant, and in the process of SOC 2 Type II certification.

If you have further questions or require additional documentation, please contact us at hello@getnoan.com.